Speak with a Diamond Specialist
We understand that every business is unique,
so why not create a custom plan that tailors to you?
Email us: INFO@mountdiamond.online
We can create a custom plan that best fits your business needs or if you rather start now, you may also fill out our sign-up form to begin!
We screen and intake potential clients, schedule appointments on your calendar, and can assist you with taking payments, while answering, handling, and/or routing your calls, emails, texts, and chats on your behalf.
We can follow up via email and text to clients as a support system, should you need back-office assistance as well.
We even do outbound calls for you, including appointment reminders, confirmations, signing up new members, and/or just relaying messages or taking messages.
At Mount Diamond, we handle all of your business needs to ensure that
none of your client's calls, emails, texts, or chats go unanswered.
Instead of your traditional receptionist who answers calls during set office hours...
Our Diamond Specialists are working behind the scenes 24/7/365 taking care of your business so you never miss any opportunities.
After all, an attentive business closes more deals!
We Assist 24 Hours, 7 days a week, 365 days a year
Personalized virtual receptionist and assistant solutions so that you as a business owner have a little bit more freedom in your day as you should
Text and Email Follow-up
Based on your instructions, we'll send custom SMS and/or Emails to callers after the call to keep your clients engaged and/or need a dedicated team to respond to all incoming emails and texts. We got you covered!
By scheduling meetings with new leads and existing clients, we ensure you never miss an opportunity. Also, need a team of appointment setters, we have a team for you!
From service agreements to consultations to past due collections, we make sure you get paid
We'll ask questions and fill out your third party form to keep all records in your system
We'll take the additional time to ask additional intake questions to further qualify clients to save you the time
Chats + more
Want a business Whatsapp, Website Chat, or Facebook chat but need assistance managing the workload? We got you covered!
We at Mount Diamond are so much more than your typical virtual answering service, we actually tailor our assistance to your business needs. We understand every business is unique so why not have personalized assistance?
WHAT IS A VIRTUAL RECEPTIONIST OR ASSISTANT?
Virtual receptionists and Assistants work remotely, offering callers the opportunity to connect with a real live person every single time that represents your company.
Unlike automated phone systems and automated messages...
VIRTUAL RECEPTIONISTS create exceptional client experiences while performing tasks as an in-house hire would do, such as:
Answer and transfer calls
Relay and collect intake on your behalf
Make outbound calls
Answer frequently asked questions
Collect payments, etc
VIRTUAL ASSISTANTS take care of all the
in-betweens such as:
Administrative and executive assistance
Teamwork project management
Customer and client care
Personal endeavors such as…
Keeping you on track of your daily goals + more!
With the manpower of a full team at your service, 100% of your tasks are handled, your receptionist nor your assistant is ever sick, on vacation, or late, and every client receives the same stellar service.
INDUSTRIES WE SERVE
SEE HOW MOUNT DIAMOND CAN FREE YOUR TIME AND HELP YOUR BUSINESS GROW
If you rather start now, you may fill out our sign-up form to begin!
Contact us at Info@mountdiamond.online to learn more